Con-X job management software interfaces and can be the flexible front end to your CRM, ERP, accounting or asset maintenance system.
Sharing the field data to the most appropriate system at the most appropriate time.
Con-X forms the mobility front end for many well know ERP systems. As the focus is holistic to services Con-X is resistant to the restrictions of many systems. Often there is little concern for incident investigation for HSE, or minor asset auditing and employee assessments so Con-X can take care of these as well as the ERP drive field services only passing the results back that are needed.
Real time updates can be made to third party systems with Web services, jobs status or invoicing information executed on event or at periodic intervals
Jobs can be created via web services from multiple methods, connect an enquiry form from your website for a sales lead, or fire a request from your maintenance system if a fault occurs.
If you have remote hardware in the field even that can create a Con-X job to attend to a fault or scenario in the field.
SMS and messaging support across the job lifecycle. Send a update to a client via SMS an hour after visiting them thanking them for their time or business. Automate reports to clients including embedded photos and evidence on site for enhanced service engagement.
Get your client to login themselves – customer portals allow flexible visibility for your clients to view progress.
Flat files can be exported from and imported into Con-X. multiple structures are supported depending on complexity. If you need a specific format, no problem we will make one